El Obour City, Cairo, Egypt
Available 24/7

Passenger & Crew Assistance

We take pride in delivering full-service passenger and crew assistance which includes:

  • Arrival Coordination: Our team assists passengers and crew with immigration, customs clearance, and baggage claim to ensure a hassle-free arrival.
  • Check-in and Documentation: We manage check-in processes, verify travel documents, and issue boarding passes or crew credentials efficiently.
  • Lounge and Hospitality Services: PRFD offers access to premium lounges with refreshments and amenities for relaxation before departure.
  • Transportation and Transfers: We arrange reliable ground transportation between the airport, hotels, or aircraft for timely transfers.
  • Boarding and Departure Assistance: Our staff ensures passengers board and crews are briefed & prepared for their flight operations.
  • On-Ground Support: PRFD provides real-time support for last-minute changes, special requirements, or emergencies, ensuring every need is met with professionalism.